Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By continuing to use our services, you acknowledge that you understand and consent to our use of cookies as described in this policy. We are committed to transparency regarding data collection practices and providing you with control over your cookie preferences in accordance with Australian privacy legislation.
Last updated: January 28, 2026
What Are Cookies
Cookies are small text files that are placed on your computer, mobile device, or other equipment by websites that you visit. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies contain information that is transferred to your device’s hard drive and allow us to recognise your device and store some information about your preferences or past actions.
Our gaming platform uses cookies to enhance your user experience, maintain security, analyse website performance, and deliver personalised content. We also employ similar technologies such as web beacons, pixel tags, and local storage objects that function comparably to cookies in terms of data collection and storage.
When you access our platform for the first time, you will receive a notification about our use of cookies. Except for strictly necessary cookies, all cookies will only be placed with your consent. You can withdraw your consent at any time by adjusting your cookie preferences through our cookie management tool or your browser settings.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for website functionality, security, and account access. Enable basic features like page navigation and secure area access. | Session or up to 1 year |
| Functional | Remember your preferences, settings, and choices to provide enhanced, personalised features and improved user experience. | Up to 2 years |
| Performance & Analytics | Collect information about how visitors use our site, including page views, session duration, and traffic sources for website improvement. | Up to 2 years |
| Marketing & Advertising | Track your browsing habits to deliver relevant advertisements and measure advertising campaign effectiveness across websites. | Up to 13 months |
How We Use Cookies
We utilise cookies for various purposes essential to operating our online gaming platform effectively. These purposes include maintaining the security and integrity of player accounts, processing deposits and withdrawals securely, and ensuring compliance with responsible gambling measures and Australian regulatory requirements.
- Authentication and account security verification
- Maintaining gaming session continuity and preventing fraud
- Remembering your game preferences and betting history
- Providing customer support and technical assistance
- Analysing website performance and user behaviour patterns
- Delivering targeted promotional offers and bonus notifications
- Ensuring compliance with responsible gambling tools and limits
- Facilitating secure payment processing and transaction monitoring
Our cookies help us understand which games are most popular, identify technical issues, and optimise the overall gaming experience. We also use cookies to implement responsible gambling features such as session time limits, deposit limits, and self-exclusion tools that are mandatory under Australian gambling legislation.
Third-Party Cookies
Our platform may contain cookies from third-party service providers who assist us in delivering our services. These include payment processors, game developers, analytics providers, and advertising networks. We carefully select our partners and ensure they maintain appropriate data protection standards.
Third-party cookies are subject to the respective privacy policies of these external providers. We recommend reviewing the privacy policies of these third parties to understand their data collection and usage practices. Some third-party cookies may track your browsing activity across multiple websites to deliver targeted advertising.
We work with reputable providers such as payment gateway operators, software developers for gaming content, and analytics services that help us understand user behaviour. These partnerships are essential for maintaining a secure, entertaining, and legally compliant gaming environment while providing you with diverse payment options and high-quality gaming content.
Cookie Management and Your Choices
You have several options for managing cookies on our platform. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling certain cookies may impact your ability to use some features of our gaming platform.
You can manage your cookie preferences through our cookie consent tool, which appears when you first visit our site and can be accessed at any time through the cookie settings link in our website footer. This tool allows you to enable or disable different categories of cookies according to your preferences.
- Accept or reject non-essential cookies through our cookie banner
- Modify your preferences using our cookie management tool
- Clear existing cookies through your browser settings
- Enable private browsing mode for cookie-free sessions
- Install browser extensions that block tracking cookies
Browser-Specific Cookie Controls
Each web browser provides different methods for managing cookies. Below are instructions for popular browsers to help you control cookie settings according to your preferences.
- Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data. Select your preferred cookie settings and manage exceptions for specific websites.
- Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data. Choose standard, strict, or custom protection levels and manage individual site permissions.
- Safari: Navigate to Preferences > Privacy > Cookies and website data. Select options to block all cookies, allow from visited sites, or allow from current website only.
- Microsoft Edge: Go to Settings > Site permissions > Cookies and site data. Configure cookie blocking levels and manage site-specific permissions.
Mobile browsers also offer cookie management options, typically found within the privacy or security sections of browser settings. For optimal security and privacy protection, we recommend regularly reviewing and updating your cookie preferences across all devices you use to access our platform.
Data Retention and Security
We retain cookie data for varying periods depending on the cookie type and purpose. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device for predetermined periods or until you manually delete them.
Our cookie data is protected using industry-standard security measures including encryption, secure transmission protocols, and access controls. We regularly audit our data practices to ensure compliance with Australian Privacy Principles and maintain the confidentiality of your information.
Cookie information is stored securely and accessed only by authorised personnel for legitimate business purposes. We implement appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of cookie data collected through our platform.
Contact Information and Updates
This Cookie Policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through our website or direct communication methods. Continued use of our platform after policy updates constitutes acceptance of the revised terms.
If you have questions about our cookie practices, wish to exercise your privacy rights, or need assistance managing your cookie preferences, please contact our privacy team through the contact methods provided on our website. We are committed to addressing your concerns promptly and transparently.
For matters related to responsible gambling, account security, or technical support, please use our dedicated customer service channels. Our support team is available to assist you with cookie-related issues and ensure your gaming experience remains secure and enjoyable while respecting your privacy preferences.